Frequently Asked Questions
What is the estimated shipping time?
Orders are packed the same day or the next business day after payment is confirmed. Shipping within Ontario typically takes 2–3 business days, while deliveries outside of Ontario take approximately 3–5 business days. For complete details, visit our Shipping Policy.
At HachiMart, we take great care in curating and packaging every order to ensure our customers receive authentic, high-quality products. Due to the nature of collectibles and blind box items, all sales are final. For complete details, visit our Returns Policy.
Are the products authentic? Yes, all our Pokémon, Popmart, and trendy items are sourced from verified suppliers, ensuring authenticity and quality.
Looking for something specific?
Let us know what products you’d love to see on our site! Whether it’s a particular toy, trading card, or collectible, we’re always open to suggestions. While we can’t guarantee every request, we’ll do our best to source items our community is excited about. Let’s connect!
Contact Us
Do you have any questions or need assistance? Our team is here to assist you with any inquiries or concerns.